Formed in 2019, through the merger of Sivantos and Widex, WS Audiology combines over 140 years’ experience in pioneering the use of technology to help people with hearing loss hear the sounds that make life wonderful. We are active in over 125 markets and employ 11,000 people worldwide. Our retail business, bloom Hearing Specialists, are a key part of this global organisation, with an uncompromising approach to innovation.
We listen to and work closely with professionals and users alike as we overcome hearing loss. We operate within a global network of hearing clinics, equipped with the latest technology and most importantly, the best people.
An exciting opportunity to join our IT team, based here in Melbourne has arisen. You will support our team who are geographically dispersed across Australia, New Zealand, Hong Kong and Singapore with a diverse range of IT issues. You might be faced with simple desktop trouble shooting, supporting new starters by preparing the right hardware, through to assist with the roll out of new global IT systems. You'll manage staff IT issues through a ticketing system, as part of a busy and cohesive helpdesk team.
We would love to hear from you if you have established experience working in a busy IT helpdesk. You'll enjoy helping people and will display a natural curiosity, which will enable you to uncover the root cause of an issue. Your communication skills, patience and team orientation are of equal importance to your technical expertise.
If this sounds like the sort of role you’d love to get your teeth stuck into – then please click the apply now button.
In addition to the above, will be your commitment to being part of the bloom™ hearing customer journey according to the WSA values of Going Beyond Together, Pioneering for Better Solutions and Passion for Impact.
We appreciate you investing your time and efforts applying for this role. We’ll do the same by responding to your application.