About WSA

WS Audiology combines over 140 years of experience in pioneering better solutions to help people with hearing loss. With a passion for impact, our 12.000 employees are committed to achieving our purpose: wonderful sound for all. With brands like Signia, Widex, Audio Service, Rexton and Vibe, and with diverse assets across wholesale, retail, online, managed care and diagnostic solutions, we are active in over 125 markets. Going beyond together, we achieve annual revenues of around EUR 2 billion.

A perfect store will provide excellent shopper experience by influencing consumers by pleasant merchandising,
standardized operation process, professional dispenser. If the consumer feels that he or she is being treated
attentively, he or she will have positive memories of the shopping experience, will be happy to come back, will
bring his or her friends, relatives to come, will generate more sales for the retail stores.
The core responsibility of the Sr. Retail Excellence Trainer is to define the key factors that impact consumer to
select stores, to purchase at stores, to stay with stores, then develop and deliver the basic level retail excellence
training for external distributors (store owner and/or dispenser) to improve retail business.
Moreover, how to operate in-store business from the people management, financial management, consumer
management… the Sr. Retail Excellence Trainer is expected to bring advanced level training for external
distributors to expand retail business. Ultimately, the satisfaction and the retention on WSA from them will be
enhanced significantly via frequent knowledge and skill transferring.
External (80%)
• Build up the instore operation guideline to standardize the in-store operation
• Develop and deliver training courses for external clients to improve and expand their retail business
• Initiate retail program to build up the consistent connection with external clients
• Create working process and tools to ensure the effective implementation
Internal (20%)
• Develop and deliver the TTT courses to coach sales to be consultants