Information Technology forms the lynchpin of businesses over the world, and success can often rest squarely on its shoulders. We are chiefly concerned with aligning our objectives with the company’s goal, establishing governance, managing risk, and constantly seeking for performance excellence. We are delivery-focused, ensuring that our organization successfully turns inputs to outputs in an efficient manner. 

We are hiring a Senior Systems Analyst – Salesforce, to join our Global Commercial Systems team. The position will be based in our Global IT hub in Singapore.

What you will do

• Implement new features, functionality and changes in the existing code base based on business requirements and business value.
• Full stack development for new LWC, Lightning Pages et cetera
• Being part of the delivery team and working on the sprint backlog to process assigned work packages within sprint
• Collaborate with global and local Business stakeholders to clarify requirements and organize UAT
• Support Sales, Service & Marketing Clouds in the Salesforce stack within the Service Management tool in WSA
• Provide operations support to all end-users globally to run their businesses
• Identify and stay updated with development in the Marketing and Sales Cloud Technology stacks

What you bring

• Bachelor’s Degree from Business Management / Information Technology or similar
• 3+ years of working experience in Sales and Service Cloud setup
• Knowledge in Marketing Cloud would be an advantage
• Hands-on experience in software development (Apex, LWC, AuraHTML, JavaScript, AMP Scripts would be a advantageous)
• Experience in Jira and Confluence, or similar platforms
• Ability to identify business process improvement opportunities

Personal competencies

• Results-driven with a “can-do” attitude and focus on execution
• Passionate about ensuring customer centricity by improving user experience
• Willingness to drive organizational change
• Ability to build trustful relationships with stakeholders across the organization

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful?

We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.