Business Analyst, eCommerce

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As advanced as hearing care is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to help make wonderful sound part of everyone's life. 

We are looking for an aspiring hands-on Business Analyst who is smart, curious, and loves solving problems to join our NextGen Team. We are a small fast-paced, cross-functional team developing hearing solutions to make hearing care accessible to even more people. We disrupt the industry and sell our products globally through various e-commerce channels. These channels bring some incredible challenges that you will be responsible to solve with digital solutions.

Objectives of the role:

  • Design and develop e-commerce and business intelligence solutions from scratch using the latest technologies
  • Build the foundation of a global e-commerce infrastructure with a conversion-focused webshop and customer-centric CRM at its core

Role and responsibilities:

  • Collect business requirements and translate them into digital solutions
  • Own the solution design and development from end-to-end or liaise with other teams within the organization to get things done
  • Operate and maintain our digital solutions

Job Requirement

  • Bachelor’s degree in information technology or other relevant fields
  • Relevant professional experience as a business analyst
  • Proven ability in solving problems with digital solutions. 
  • Prior Experience in at least one of the following areas
    • Business Intelligence (Power BI, Tableau)
    • E-Commerce (Magento, Stripe) 
    • CRM (Salesforce, Microsoft Dynamics) 
    • Analytics & CRO (Google Analytics, Mopinion) 
    • E-Mail Marketing (Mailchimp, ClickDimensions, SendGrid)
  • Comfortable working with stakeholders and cross-functional teams in an international environment across time zones
  • Experience in E-commerce is a big plus

Performance and personal competencies

  • You are a hands-on tech person
  • You are experienced in iterating to improve a solution and do not mind starting over if necessary
  • You know how to balance quality and urgency
  • You can deal with ambiguity, volatility, and uncertainty
  • Communicate well in English, both orally and in writing.

Are you ready to make an impact and improve the lives of millions of people by helping them hear better?


We usually respond within a week

Or, know someone who would be a perfect fit? Let them know!


18 Tai Seng St
539775 Singapore Directions

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