Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

What will you do?

As a Senior Executive - Audiology, you will be responsible for training external customers on audiology, technology, products, and dispensing. You will provide fitting support for customers both onsite and online, offer technical support on fitting hearing aids, and perform customer support visits. Additionally, you will support technical functions and maintain constant interaction with external customers to build trust and maintain good relations.

What you bring?

Strong technical and process knowledge -

• Education Qualification: B.Sc/M.Sc in Audiology or BASLP/MASLP from a reputed institution/university.
• Years of Experience: Minimum of 2 years of experience working in the area of audiology, hearing aids, and dispensing.
• Experience in training external customers on audiology, technology, products, and dispensing.
• Proficiency in providing fitting support for customers both onsite and online.
• Technical support experience in fitting hearing aids.
• Ability to perform customer support visits and support technical functions.
• Basic computer knowledge, including Windows and Office applications.

Collaboration and responsibility

• Maintain constant interaction with external customers to build trust and maintain good relations.
• Communicate with key stakeholders on audiology plans.
• Work with colleagues to design specific strategies for audiology improvements.
• Adhere to audiology schedules and own the responsibility for the quality of service delivered.

Soft skills

• Zeal to explore knowledge on domain and technology.
• Self-driven and committed to quality.

Who we are?

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity, and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.