Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively.

What will you do?

Team Management:

• Generate, deploy and monitor GSC - operation’s key performance indicator in terms of delivery, cost, and quality to support and achieve company’s goals and objectives.
• Liaise with IMI production supervisor to supervise a team of production workers, assigning tasks and monitoring performance.
• Assess and recommends training and development opportunities for production employees to enhance skills.
• Leads the overall headcount, capacity, and engagement programs management of the business unit.
• Monitors productivity rates and product standards.

Production Planning and Scheduling:

• Develop and execute production schedules to meet delivery deadlines.
• Monitor production progress and adjust as needed.
• Optimize workflow to maximize efficiency and minimize downtime.
• Quality Control:
• Ensure adherence to quality standards throughout the production process.
• Conduct quality inspections and identify potential issues.
• Implement corrective actions to address quality defects.

Reporting and Analysis:

• Track key performance indicators (KPIs) related to production, quality, and efficiency.
• Generate reports for management regarding production status and areas for improvement.

Other Responsibilities:

• Support during internal/external Audits
• Assist in preparing Weekly/Monthly Production Performance Report, management review reports, and the likes.

What you bring?

• Bachelor’s degree in a science, engineering or technical field is required
• A minimum of three (3) years’ experience as a Production/Manufacturing supervisor
• Experience with process FMEA, Quality Control tools and Failure Analysis technique (e.g. Design of Experiment, Fishbone diagram, 5 why analysis and other Root Cause Analysis tools).
• Knowledge of cGMP and good documentation practices.
• Has basic knowledge in Six Sigma, Kaizen and other problem-solving tools and/or statistical tools and able to interpret statistical data.
• Ability to write and communicate clearly, including generating and presenting well-written reports is required.
• Demonstrated ability to work effectively with cross-functional teams for complaint investigation and root cause analysis is required.
• Proficient with Microsoft Office tools (Excel, PowerPoint, Word).
• Leadership ability, problem solving, proficient time management, team player able to work independently.
• Strong analytical and problem-solving skills, good project management skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Ability to prioritize tasks and manage multiple projects simultaneously.
• Understanding of manufacturing processes, production techniques, and relevant machines.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.