WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Location: Milton

Duration: 12 Months

Work Arrangement: Hybrid (4 days in office, 1 days remote)

The role

An opportunity exists for a proactive and enthusiastic leader to join our team on a 12 month fixed term contract. You will be responsible to lead a team of 7 to support our Clinic Network across Australia and New Zealand. This role is responsible for providing key operational and strategic support to our retail operations and a number of key functions including change and process support, revenue recovery activities, first contact support to our clinics and key projects.

You will have leadership confidence, Stakeholder Management experience and an understanding of change management. Experience in Allied Health or medical will be highly regarded as well as Retail Operational Management.

What we are looking for

• Proven leadership experience
• Experience working in a multi site retail business
• System implementation and support experience
• Strong technical and problem solving skills
• Collaborative and adaptive working style
• Clear communication
• influencing skills

Benefits of working with WSA

• A competitive remuneration package
• Ongoing training and continuing professional development to support your career growth and opportunities.
• Hearing Aid Benefits available to Employees, Family and Friends
• Access to Employee Assistance Program (EAP) at no cost
• You will be joining a business with an industry high NPS score, our customer centric care is at the forefront of everything we do.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer committed to creating an inclusive employee experience. Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Candidates will be required to undergo a police check as a condition of employment. This check will be conducted in accordance with applicable laws and regulations and will be used to assess the candidate's suitability for the position.