Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for an experienced Audiologist to join our Audiology team, reporting to the Key Accounts Manager. In this role, you will enable remote audiology support across our stores, improving customer access, driving conversions, and ensuring a consistent hearing care experience.

What you will do

• Conduct remote hearing consultations and basic hearing assessments for customers

• Guide in-store staff on hearing aid trials and fittings

• Support customer queries related to hearing solutions, and assist with product recommendations based on customer needs

• Ensure proper follow-up and customer engagement, and address any challenges in remote patient care

• Track, analyse, and report on performance metrics of the audiology hub

• Identify areas for improvement and implement strategies to optimise efficiency and outcomes.

What you bring

• 1–4 years of relevant audiology experience

• Prior experience in tele-audiology or remote patient handling is preferred

• Master’s degree or higher in Audiology

• Multilingual proficiency

• Basic computer proficiency, including MS Office and CRM systems

• Familiarity with fitting software.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can’t wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.