Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

The candidate will be involved in ensuring optimal use and support of hearing aids by training audiologists and technicians, addressing technical and customer inquiries, and providing hands-on patient care.

What you will do

• Provide training and after-sales support for audiologists and audio technicians in public hospitals
• Assist sales managers and senior audiologists with customer inquiries and technical questions related to products and services
• Conduct hearing evaluations, recommend hearing aids or assistive devices, and fit them for patients
• Educate patients on hearing aid use and care, and troubleshoot any issues.
• Collaborate with the regional clinical excellence team on projects and work closely with product management, marketing, and customer service for product launches and ongoing support
• Participate in product launch events and customer demonstrations to highlight product features and benefits.

What you bring

Experience

• Bachelor of Audiology/Masters in Audiology
• 3-5 years of clinical experience
• Relevant experience in product training and clinical support would be advantageous
• Proficient in English and Mandarin

Personal competencies

• Team player who is able to work and communicate effectively
• Growth mindset and can-do attitude

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.