Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for an Analyst – Core Systems to support ERP operations and projects in the EMEA region. This role will focus on implementing business requirements, resolving day-to-day issues, and reducing dependency on external vendors by building internal expertise.

What you will do

• Provide support for day-to-day ERP issues across all EMEA affiliates and EDC.

• Implement business requirements ensuring alignment with process governance, legal requirements, and regional needs.

• Support deployment activities and maintain accurate documentation.

• Collaborate with cross-functional teams to resolve issues related to Audiology business processes.

• Monitor and prioritize incoming incidents and RFCs, ensuring timely resolution.

• Participate in weekly follow-up calls with departments and track escalated topics until closure.

• Contribute to building internal ERP capability to replace external vendor dependency and optimize costs.

What you bring

Experience

• 3+ years of experience in Infor ERP Logistics Systems analysis and support

• Strong understanding of ERP operations and business processes.

• Familiarity with incident management and change management practices.

• Good Knowledge of Infor ERP for Logistics Modules - Purchase, Sales, Warehousing, Service etc.

Personal competencies

• Excellent communication and collaboration skills.

• Strong problem-solving and analytical abilities.

• Ability to work independently and manage priorities effectively.

• Fluent in English.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.